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Updated and effective 4.30pm 20th October 2011

The Royal Bank of Scotland plc
36 St Andrew Square,
Edinburgh,
EH2 2YB

Notice of changes to:

RBS CommunityForce Award Terms and Conditions (“Award Terms”); and
RBS Community Force Voting Terms and Conditions (“Voting Terms”)

We are making some changes, with immediate effect, to the Award Terms and Voting Terms, as follows:

Summary of changePrevious clauseNew current clause
We have changed the date of the end of the voting period. Instead of voting closing on 23 October 2011, voting will close at 12 noon on 24 October 2011. Clause 6 of both the Award Terms Appendix and the Voting Terms:

“Voting will take place from 26 September 2011 and end on 23 October 2011. Votes made outside these dates will not be counted.”
Clause 6 of both the Award Terms Appendix and the Voting Terms:

“Voting will take place from 26 September 2011 and end at 12 noon on 24 October 2011. Votes made outside these dates and time will not be counted.”
We have changed when winning entrants will be announced and when this will be displayed on our CommunityForce website. Winning entrants will be contacted by us on, or after 3rd November 2011 and the details of all winners will be announced on our CommunityForce website by 30th November 2011, subject to the relevant entrants being contactable, providing us with appropriate identification and satisfying the eligibility criteria. Clause 9 of both the Award Terms Appendix and the Voting Terms:

“Winning entrants will be announced on 3rd November 2011 and details of this will be displayed at www.rbs.co.uk/communityforce.”
Clause 9 of both the Award Terms Appendix and the Voting Terms:

“Winning entrants will be contacted by us on or after 3 November 2011 and details of winning entrants will be displayed on our CommunityForce website. We expect to be able to display details of all winning entrants by 30 November 2011. However, this may vary depending on whether entrants are contactable and able to satisfy our eligibility and identification requirements.”
Deloitte LLP will not audit the votes received by each entrant. Instead Forth Communication Limited will review winning entrant votes to ensure compliance with the Award Terms and Voting Terms. Last sentence of clause 8 of both the Award Terms Appendix and the Voting Terms:

“Votes will be audited by Deloitte LLP.”
Last sentence of clause 8 of both the Award Terms Appendix and the Voting Terms:

“Votes will be reviewed by Forth Communication Limited.”
Last sentence of clause 3.b. of the Award Terms:

“Votes will be audited by Deloitte LLP prior to the winners being formally announced.”
Last sentence of clause 3.b. of the Award Terms:

“Votes will be reviewed by Forth Communication Limited prior to the winners being announced on our CommunityForce website.”
Following the changes to clause 9 of both the Award Terms Appendix and the Voting Terms, we are changing clause 3.d. of the Award Terms to reflect when we will notify winning entrants. Second sentence of clause 3.d. of the Award Terms:

“If your details are incorrect and you win an Award and we cannot contact you within 14 days after winning entrants being announced, the entrant with the next highest number of votes will take your place and so on until there are three entrants for that RBS CommunityForce area.”
Second sentence of clause 3.d. of the Award Terms:

“If your details are incorrect and you win an Award and we cannot contact you by 21st November 2011, the entrant with the next highest number of votes will take your place and so on until there are three (or less) eligible entrants for that RBS CommunityForce area.”
Following the changes to clause 9 of both the Award Terms Appendix and the Voting Terms, we are changing clause 3.f. of the Award Terms to reflect these changes. Clause 3.f. of the Award Terms:

“In order to receive an Award, winning entrants must provide proof of their identity and eligibility within 14 days of the winning entrants being announced on the RBS CommunityForce website.”
Clause 3.f. of the Award Terms:

“In order to receive an Award, winning entrants must provide proof of their identity and eligibility within 14 days of being contacted by us notifying that they are to receive an Award.”

To view a copy of the updated Award Terms and Voting Terms, please click here.

If you have any questions, please don't hesitate to contact us on 0800 2100 245. Customers with hearing and speech impairments can contact us by Minicom number 0800 0155 545.

The Royal Bank of Scotland plc

36 St Andrew Square, Edinburgh, EH2 2YB

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